Plain English
No technical jargon. I explain everything clearly so you always know what is going on and why.
The person behind Shrewsbury Tech.

I've always loved technology. When I was 13, I built my own gaming PC with my uncle, and because it kept going wrong, I learned how to fix so many computer issues. Later on, I got a BTEC qualification in IT from Shrewsbury College.
I used to work at the biggest tech shop in Shrewsbury, and I saw first hand how hard it was to get help or easy fixes for everyday tech. Many of the employees were trained as salesmen rather than tech helpers.
I started Shrewsbury Tech after speaking to a customer in the shop. She wanted her laptop and a small TV set up in her own home, and I told her the shop didn't help with home setups, even though she had bought the item a few days before. She said, "Why don't you do it? You know how to."
That was my first job. After that, I started branching out and advertising my services: laptop and PC repairs, scam prevention and cleanup, virus removal and custom built PCs.
Eventually, a manager spoke to me and said I couldn't keep working there and run Shrewsbury Tech at the same time, as it was a conflict of interest. So I stopped taking on new customers and started applying for new jobs. Everyone was very supportive after I left, and I now work in an IT position, doing a 9 to 5. Shrewsbury Tech runs in the evenings and at weekends.
My dream is to one day have my own physical repair shop, where people can drop off their tech, and to sell my own brand of refurbished PCs and laptops. The OakTower range is the first step.
I've done pretty well so far. I'm rated 5 stars on Google, and I've helped people, charities and businesses local to Shrewsbury.
No technical jargon. I explain everything clearly so you always know what is going on and why.
Honest quotes upfront. No hidden charges, no surprises. If something changes I will tell you before I do anything.
I work evenings and weekends because that is when most people actually need help. Not just 9 to 5.
The OakTower range uses fully tested refurbished components to keep prices down and reduce e-waste.
I am local and I want to help the people around me. That matters more than making a quick sale.
All reviews are from real customers on Google. I am proud of every single one.
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"Thanks so much Billy, he was once again really helpful. Just as on previous occasions Billy responded very quickly to my call for help. He understood the issues and promptly got on with tackling them and sorting them out. He explained everything and very quickly successfully finished the job. So he has built our computer and helped us out on a number of occasions. Sally and I (Steve) are very grateful and appreciative of all of Billy's work. Exceptional is exactly the word to use for Billy and his work ethic and skill."
"Excellent Comms, did a great job. Will definitely use again!"
"Billy was brilliant - helped set up our new laptop, and upgraded it with parts from our old one. Amazing! Communication was great and rates super affordable. Thank you."
"[Billy] has provided excellent, skilled support for all my laptop issues. Reliable on timing, quick to identify a solution and fair on price. A real asset to Shrewsbury."
"I wish to put on record the professionalism and expertise of Billy in helping to set up a Flight Simulator under difficult circumstances. Billy was faced with problems he was unfamiliar with but he addressed the problems with expertise and good humour. Thus, he inspired confidence and enabled the successful and cost effective completion of the project. Well done."
"Great experience with Billy. Kept me up to date with my laptop issue, all in a timely fashion. Would happily use his services again."
"Helped throughout multiple days on everything I needed. Couldn't recommend more."
"Billy did a brilliant job sorting out my husband's computer so when I thought my Mum had been scammed by signing up to a virus protection company I contacted him for advice. He was so knowledgeable, got back to me really quickly & just really helped to navigate the situation. Neither my mum or I are tech savvy at all so it helped so much. I couldn't recommend him more. Local, friendly & super helpful. Thanks Billy!!"
"I used Shrewsbury Tech for the first time and found them excellent. The length of time taken to build, install, and debug was only 3 days and it has worked well. I recommended them to anyone."
"Brilliant service, good communication, updates and follow up. Top class job and very nice person to deal with."
"Billy was fantastic. Helped with my laptop and printer. Will use him again!"
"Helped me with my phone transfer. Excellent service and very affordable. Offered to help if I had any future issues too."
"Very personable, efficient and knowledgeable. Billy was helpful and patient and answered all of my questions and solved the problem. I would highly recommend him for any IT concerns."
"We needed two new PCs from scratch and didn't want the pain of building them ourselves. Chatted to Billy about what we used them for and he came back the same day with suggestions. No pressure, just proper good advice. We settled on what we needed, agreed a reasonable price, and within a week he had built both. Got them home and they worked perfectly. He even sorted out my Microsoft account. Would absolutely recommend to anyone."
Drop me a text or WhatsApp and I will get back to you as soon as I can.